Test By Organs
| Issue | Solution | |-------|----------| | Touchpad not working after Windows Update | Roll back driver: Device Manager → touchpad → Driver → Roll Back Driver. | | Cursor jumps / erratic movement | Disable "PalmCheck" or "Palm Tracking" in old ALPS utility (if present). Or adjust touchpad sensitivity in Settings. | | "HIDClass 10013 driver error (Code 10/31)" | Uninstall device → check "Delete driver software" → restart. Windows will reinstall HIDClass driver automatically. | | Two-finger scroll broken | Go to Settings → Bluetooth & devices → Touchpad → enable "Two-finger scroll". | | Missing advanced gestures | Install latest HP/Dell Touchpad Driver from your laptop's support page (even if older year – their custom ALPS driver enables gestures). |
The Alps Electric HIDclass 10013 is not a standalone card reader, but rather a compact, embedded RFID module designed for OEM integration. Manufactured by Alps Electric (now known as Alps Alpine), this module is specifically engineered to communicate with HID proximity cards and tags—the most ubiquitous access control credential format globally.
Wake-up time has been reduced from 70ms to under 25ms. This is crucial for turnstiles or high-traffic access points where speed matters.
ALPS 10013 touchpads often require BIOS update to work correctly after a clean Windows install.
| Issue | Solution | |-------|----------| | Touchpad not working after Windows Update | Roll back driver: Device Manager → touchpad → Driver → Roll Back Driver. | | Cursor jumps / erratic movement | Disable "PalmCheck" or "Palm Tracking" in old ALPS utility (if present). Or adjust touchpad sensitivity in Settings. | | "HIDClass 10013 driver error (Code 10/31)" | Uninstall device → check "Delete driver software" → restart. Windows will reinstall HIDClass driver automatically. | | Two-finger scroll broken | Go to Settings → Bluetooth & devices → Touchpad → enable "Two-finger scroll". | | Missing advanced gestures | Install latest HP/Dell Touchpad Driver from your laptop's support page (even if older year – their custom ALPS driver enables gestures). |
The Alps Electric HIDclass 10013 is not a standalone card reader, but rather a compact, embedded RFID module designed for OEM integration. Manufactured by Alps Electric (now known as Alps Alpine), this module is specifically engineered to communicate with HID proximity cards and tags—the most ubiquitous access control credential format globally.
Wake-up time has been reduced from 70ms to under 25ms. This is crucial for turnstiles or high-traffic access points where speed matters.
ALPS 10013 touchpads often require BIOS update to work correctly after a clean Windows install.
