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Inside the Autodata installation folder, there are hidden license files (.lic or .bin) that store the pairing data. If these become corrupted due to a crash, antivirus cleaning, or improper shutdown, the software cannot verify the match.
When software like AutoData requires a dongle, it's essentially using that dongle as a secure way to verify that you're a legitimate user. The dongle contains a unique identifier and sometimes additional information that must match what the software expects to find. This is a common method to prevent unauthorized use of the software.
Autodata dongles use Sentinel (formerly HASP) drivers. Inside the Autodata installation folder, there are hidden
Major Windows updates (especially 10 to 11, or a feature update) can change the way Windows reports its hardware ID. A BIOS update can also reset certain identifiers.
The error message “The hardware information does not match with your dongle” in AutoData 345 indicates a security or licensing mismatch between the software installation and the connected USB hardware dongle (license key). This report outlines possible causes and recommended troubleshooting steps. it is almost certainly counterfeit.
Yes, sometimes. Counterfeit Autodata dongles (sold on eBay, AliExpress, or Facebook groups for $50–$100) often contain generic HASP chips with cloned data. After a few weeks or months, the dongle’s internal counter or checksum fails, and Error 345 appears permanently.
How to spot a fake:
Genuine Autodata dongles are supplied only through authorized distributors and cost several hundred dollars. If you paid less than $200 for a current version, it is almost certainly counterfeit.