Canon Mb2140 Service Tool 2021

The Canon MAXIFY MB2140 is a business-oriented inkjet printer. Like most modern inkjet printers, it contains an internal "absorber counter" that estimates the saturation of the waste ink pad. When this counter reaches a predefined limit, the printer halts operation and displays an error (typically "Support Code 5B00" or a warning regarding the waste ink absorber).

To resolve this without hardware replacement, a "Service Tool" is required to reset the counter to zero.

First, context. Your MB2140 has a built-in "ink absorber pad"—a felt sponge that catches waste ink during cleaning cycles. Canon programs a counter. When that counter hits 100%, the printer hard-locks itself. It isn't actually full 99% of the time; Canon just wants you to buy a new printer. The Service Tool is the jailbreak. canon mb2140 service tool 2021

Here’s where most users fail. The v2021 tool will only see the printer if you have the Canon generic USB print driver installed, not the full feature driver. On Windows 10/11, you have to manually force the printer into "USB Printing Support" mode via Device Manager.

I spent three hours troubleshooting before realizing the tool was looking for a device named "CANONMB2100 series" while Windows had renamed it "USB Composite Device." Once you fix that, it works. But that hurdle is why this tool gets 1-star reviews from frustrated beginners and 5-stars from veterans. The Canon MAXIFY MB2140 is a business-oriented inkjet

This is a gray area. Canon does not officially distribute the service tool to end users. It is intended for authorized service centers. However, the tool has been leaked online by technicians and enthusiasts.

Safety considerations for 2021 users:

Legal note: Resetting the counter does not physically replace the waste ink pads. If the pads are truly saturated, ink may leak inside the printer, causing damage or electrical shorts. Use this tool at your own risk.


Using the Canon MB2140 Service Tool 2021 performs a logical reset – it changes a number in the printer’s memory. However, the physical waste ink pads inside the printer remain full. Legal note: Resetting the counter does not physically

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