You downloaded the driver. You installed it. But the scanner is flashing blue or refusing to scan. Here is the fix for the top 3 errors.
This is rarely a driver issue, but it can feel like one. download scansnap ix500 driver
Before clicking any download buttons, it is crucial to understand that the ScanSnap iX500 is not a “plug-and-play” generic USB scanner. It requires specific drivers and software suite (ScanSnap Manager) to unlock its features: You downloaded the driver
Using a generic Windows Image Acquisition (WIA) driver will result in a slow, featureless scanner. You need the official ScanSnap iX500 driver package. Using a generic Windows Image Acquisition (WIA) driver