Run Windows Update Troubleshooter:
Check for Corrupted System Files:
Update Drivers:
Re-register Windows Store:
Check for Third-Party Software Interference:
System Restore:
Clean Boot:
Frustrating but solvable. This error is not a hardware failure. Most users resolve it by clearing system caches or temporarily disabling security software. If you don’t need the UWP companion app (e.g., printer maintenance UI), bypassing it entirely is the cleanest workaround.
Rating: ⭐⭐☆☆☆ (2/5) – Poor user experience, but fixable with moderate effort.
Would you like a tailored guide for a specific driver (e.g., HP, Intel, Canon)?
The error code 15613 during a UWP driver install process typically indicates missing prerequisites or incomplete dependencies required by the installer. It is most frequently reported with the Intel Connectivity Performance Suite (ICPS). Recommended Solutions
Roll Back to Previous Version: Many users resolved this by uninstalling the current ICPS and all related Intel Connectivity Drivers, then downloading an older, stable version from the Intel Download Center.
Re-register UWP Apps: If the failure is tied to the UWP framework itself, you can re-register all packages via PowerShell (Admin) using this command: powershell
Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" Use code with caution. Copied to clipboard
Update Windows Fully: Ensure your OS is completely up to date, as some UWP drivers require specific Windows versions (e.g., version 1903 or higher) to function correctly.
Check Core Services: Verify that essential installation services are running in services.msc: AppX Deployment Service (AppXSVC) Microsoft Store Install Service Background Intelligent Transfer Service (BITS) Potential Causes
The Ghost in the Packet
Marcus Chen stared at the single line of red text in his Output window. It was 2:47 AM, the kind of hour where the hum of his workstation sounded like a spaceship engine.
Error: Driver UWP install process failed with error code 0x15613. Link failed.
He’d seen error 15613 before. The official documentation called it E_DRIVER_PACKAGE_LINK_FAIL. Microsoft’s terse explanation read: "The driver package could not establish a required symbolic link between the User-mode Driver Framework (UMDF) and the device interface."
In layman’s terms: the driver couldn’t find the device it was supposed to talk to. But that was impossible. His custom IoT sensor—codenamed "Hermes"—was physically plugged into Port 4. The LEDs were blinking a healthy green.
“It’s right there, you idiot,” Marcus muttered to the machine.
He tried again. Clean the solution. Rebuild. Re-target the Windows 10 IoT Core image. The progress bar on his deployment tool crawled to 98%... then froze. A heartbeat later, the red text returned.
Error code 15613. Link failed.
Frustrated, Marcus opened the advanced diagnostics panel—a hidden feature he’d built himself. It showed the raw packet traffic between his development PC and the Hermes device. Most of it was boring handshake protocols. But then he saw it.
A packet labeled SYMLINK_REQ. It went out from his PC.
A response came back: ACK.
Then, one millisecond later, a second packet: ERR_15613. But this one didn’t originate from the Hermes device.
He traced the packet’s return IP. It wasn’t from Port 4. It wasn’t even from his local subnet.
It came from a node in São Paulo, Brazil.
Marcus sat up straight. His coffee went cold. He was deploying a driver to a sensor six feet away, but the error was bouncing off a server on another continent. That wasn’t a bug. That was a reroute. Run Windows Update Troubleshooter :
He isolated the network traffic and ran a deep packet inspection. The SYMLINK_REQ wasn’t asking for a hardware port anymore. Somewhere in the tangled mess of his company’s global VPN, a routing table had been poisoned. A malicious actor—or perhaps just a catastrophic misconfiguration—had inserted a ghost route. Every time a driver tried to "link" to a local device, the request was being hijacked and sent to a dead drop in South America.
The error code wasn’t a failure. It was a symptom.
Marcus quickly wrote a script to log every ERR_15613 from the last 72 hours. There were 14,000 entries. Fourteen thousand failed driver installs across his company’s entire factory floor, research lab, and even the security gates.
Someone was trying to intercept every single hardware handshake. They weren’t after data—they were after control. If you own the symbolic link between a driver and a device, you own the device.
He reached for his phone to call his CISO, but the screen flickered. A new error popped up on his workstation, not in the IDE, but at the kernel level:
System Error: SYMLINK table corrupted. All devices unlinked.
And then, one by one, the green LEDs on every piece of hardware in the lab turned red.
The ghost had just taken the keys. And Marcus had just watched it happen, all because of a tiny, unassuming error code: 0x15613.
The error "Driver UWP install process failed with error code 15613" primarily occurs on Acer laptops (such as Nitro or Predator series) when attempting to install specific driver utilities like Intel Connectivity Performance Suite (ICPS), Realtek Audio Console, or Thunderbolt Control Software.
This error typically indicates that a prerequisite is missing or that there is a certificate/compatibility conflict between the driver package and your current Windows version. Common Causes
Expired Certificates: In older driver packages (e.g., Thunderbolt), the UWP app's installation certificate may have expired, causing the script to fail.
OS Incompatibility: Attempting to install drivers designed for Windows 11 on a Windows 10 system.
Pre-existing Driver Conflicts: Newer versions of the Intel Connectivity Performance Suite (ICPS) may fail if traces of previous versions remain. Recommended Solutions
Error 15613 may originate from corrupted registry permissions for UWP deployment.
Warning: Incorrectly editing the registry can break Windows. Create a system restore point first.
Here are the step-by-step methods to resolve the issue.
To fix the problem, you need to understand what the error message is telling you.
In plain English: Windows cannot install the driver’s配套 app because the Microsoft Store licensing, the AppX deployment service, or a system file is broken.
Conclusion
The "Error Driver UWP Install Process Failed with Error Code 15613" can be a challenging issue to resolve, but by systematically troubleshooting and applying the steps outlined in this guide, you can effectively address the problem. Always follow the provided links for error codes, as they can offer targeted solutions. If the issue persists, consider seeking help from Microsoft support or professional IT technicians.
Troubleshooting Error Code 15613: UWP Driver Installation Failed
Have you ever tried to update your drivers only to be greeted by the cryptic message
"ERROR Driver UWP install process failed with ERROR code 15613" ? If you are seeing this,
you are likely dealing with a broken Universal Windows Platform (UWP) app component, often tied to software like the Intel Connectivity Performance Suite (ICPS) Thunderbolt management utilities
This error typically triggers when an installer script fails to register its companion app with the Windows Store subsystem. Here is a look at what is happening and how to fix it. Why Does Error 15613 Happen?
At its core, error 15613 is a deployment failure. Modern drivers often come in two parts: the base hardware driver and a UWP "utility" app (like a control panel) from the Microsoft Store. This error occurs when: Missing Dependencies:
The app requires a prerequisite (like a specific .NET framework or library) that isn't on your system. Version Mismatch:
You are trying to install a new version over a corrupt existing installation that hasn't been properly cleared. Permissions/Store Issues: The Windows Store services or the C:\Program Files\WindowsApps folder have restricted permissions. Outdated Windows:
Your version of Windows might be too old to support the newer UWP package requirements. Step-by-Step Fixes 1. Perform a Full Clean Reinstall
Simply hitting "retry" rarely works with this error. You need to purge the old version first: Check for Corrupted System Files :
Unfortunately, a specific, official Microsoft documentation link does not exist for Error Code 15613. This is because 15613 is a specific hexadecimal error code (0x3D1D) often generated by third-party driver management utilities (like Driver Booster, Driver Easy, or specific OEM updaters) rather than a core Windows UWP API error.
However, based on the specific nature of the error (UWP install process failed), the issue is almost certainly related to Windows App Sandbox restrictions or corrupted system dependencies.
Here is a solid text explaining the issue, the cause, and the solution to resolve it.
Best if: You are updating an existing device.
If you are updating a driver for a device you already have plugged in, the old UWP app might be blocking the new one.
The error code 15613 typically occurs during the installation or update of the Intel® Connectivity Performance Suite (ICPS) or related UWP (Universal Windows Platform) components, often on HP and Acer laptops. It generally signifies that the installation wizard was interrupted or that the system has missing prerequisites. Most Effective Fixes
Users and support technicians recommend the following steps to resolve this failure:
Uninstall and Roll Back (Recommended): Many users found that the latest version of ICPS (e.g., 30.24.576) is buggy.
Go to Settings > Apps > Installed Apps and uninstall all Intel Connectivity Drivers and the Intel Connectivity Performance Suite. Reboot your computer.
Download and install a previous stable version (such as 30.24.475) from the Intel Support Page.
Manual Store Installation: If a driver-related UWP app (like Realtek Audio Console) fails, try downloading the app directly from the Microsoft Store rather than through the manufacturer's installer.
Power Reset (HP Laptops): If you are on an HP device, try a "flea power" drain: Turn off the unit and disconnect the AC adapter. Disconnect all peripherals (printers, USB drives).
Hold the power button for 15–30 seconds, then reconnect and try the update again.
Repair the UWP Subsystem: If multiple UWP apps are failing, reset the Store and re-register packages:
Reset Store: Press Win + R, type wsreset.exe, and hit Enter.
Re-register Apps: Open PowerShell as Administrator and run:Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml". Technical Context
The error code during a UWP (Universal Windows Platform) driver installation
indicates a failure in the deployment process, typically because required prerequisites are missing or the installation order is incorrect . This error is most frequently reported with the Intel Connectivity Performance Suite (ICPS) and some graphics drivers. Intel Community Common Causes Missing Prerequisites:
The specific driver component requires an earlier software layer or Windows update that is not present. Version Mismatch:
The UWP application version is incompatible with the currently installed driver version or the Windows OS build. Interrupted Installation:
A previous install attempt was interrupted by a shutdown or restart, leaving the system in a "half-installed" state. Corrupted AppX Manifest:
The registration for the UWP component is broken within the Windows subsystem. Acer Community Recommended Solutions Perform a Clean Reinstall (Intel ICPS Specific)
If this error occurs while updating Intel wireless software: Uninstall all Intel Connectivity Drivers Intel Connectivity Performance Suite Settings > Apps > Installed Apps Download and install the previous stable version or the latest manual installer from the Intel Support site Update Windows and Optional Drivers
Ensure your operating system is fully patched. Missing "Optional Updates" often contain the UWP-specific components required for modern drivers:
Settings > Windows Update > Advanced Options > Optional Updates Install any available hardware or utility updates. Re-register UWP Apps via PowerShell
If the UWP component fails to "link" correctly, you can force Windows to re-register the installation: PowerShell as an Administrator. Run the following command:
Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" Restart your PC after the process completes. Check for Permissions Verify that your system has access to the hidden C:\Program Files\WindowsApps
folder, as lack of "Full Control" for the installer service can block UWP deployment. Intel Community exact version numbers
of the stable Intel drivers that have been confirmed to bypass this error?
The error code typically appears during the installation or upgrade of drivers that include Universal Windows Platform (UWP) components, such as the Intel Connectivity Performance Suite (ICPS) Update Drivers :
. It signifies that the installation "wizard was interrupted" before the product could be fully installed, often due to missing prerequisites or software conflicts. Intel Community Core Causes Prerequisite Gaps
: The installer identifies that specific system requirements or "prerequisites" required by the agent or software are missing from the OS. Version Mismatch
: Attempts to install a newer version (e.g., v.3.1024.505.1) over an existing or partially corrupted older version. UWP Registration Failures
: Windows may fail to register the AppX manifest for the driver's interface, causing the broader installation to abort. Third-Party Interference
: Non-Microsoft filter drivers, such as antivirus or security software, can block the migration or installation of driver data. Intel Community Troubleshooting & Fixes If you encounter this error, follow these steps in order:
The error code 15613 during a UWP driver installation process is most commonly associated with the Intel® Connectivity Performance Suite (ICPS). This specific error typically indicates a failure in the installation logic, often caused by missing prerequisites or version conflicts between the suite and existing system drivers. Root Causes
Version Incompatibility: Newer versions of ICPS (e.g., 30.24.576) may fail if they detect incompatible or lingering components from previous versions.
Missing Prerequisites: The installation package may require specific system updates or background services that are not currently running.
Software Bug: Users have reported that certain versions of the suite contain bugs that prevent successful installation regardless of system state. Recommended Resolutions 1. Perform a "Clean" Reinstallation
This is the most successful community-verified fix for error 15613. Go to Windows Settings > Apps > Installed Apps.
Uninstall all entries for Intel Connectivity Drivers and the Intel Connectivity Performance Suite. Reboot your computer.
Download and install the previous version of the suite (e.g., 21.22.1168 or 30.24.475), as these are known to install more reliably. You can find these on the Intel Download Center. 2. Reset UWP Infrastructure
If the issue is related to the Universal Windows Platform (UWP) framework itself, resetting the Store and re-registering apps may help.
Reset Store Cache: Press Win + R, type wsreset.exe, and press Enter. Re-register UWP Apps: Open PowerShell as an Administrator.
Run the following command:Get-AppXPackage -AllUsers | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml". Reboot the PC. 3. Verify Windows Services
Ensure that critical background services for UWP installations are active:
Open services.msc and verify that Windows Update, Background Intelligent Transfer Service (BITS), and AppX Deployment Service (AppXSVC) are set to Manual or Automatic and are currently running. Technical Summary Primary Target Intel® Connectivity Performance Suite Error Meaning
Installation process failed, often due to missing dependencies Verified Workaround
Roll back to a previous version of the driver/software suite
Error code 15613 during a UWP driver installation is most commonly associated with the Intel® Connectivity Performance Suite (ICPS). This error usually indicates that the installation process was interrupted or that the system is missing specific hardware prerequisites required by the agent.
The most effective fix, according to Intel community support, is to completely remove existing connectivity software before attempting a fresh install. Recommended Solution
Uninstall Drivers: Go to Windows Settings > Apps > Installed Apps and uninstall both the Intel Connectivity Drivers and the Intel Connectivity Performance Suite.
Reboot: Restart your computer to clear any pending file operations.
Manual Installation: Download and install the previous working version or the latest manual installer directly from the Intel Download Center rather than relying on automatic update tools. Community Experiences
“I finally resorted to finding the last version of Intel Connectivity Performance Suite for Intel Wireless Products (v. 3.1024.405.4) that worked, which I then downloaded and installed successfully.” Intel Community · 1 year ago
“The error code 15613 points to missing prerequisites required by the Agent.” Broadcom support portal · 4 months ago Alternative Fixes for Other Hardware
If you are seeing this error on Acer hardware (like Thunderbolt or DTS utilities):
Check Certificate Validity: Some older installer scripts fail with 15613 because their UWP app installation certificates have expired.
Device Manager Rollback: If the UWP app fails to install, try rolling back the base driver in Device Manager and letting Windows Update handle the utility installation.
Direct Store Download: For common utilities like the Realtek Audio Console, you can often bypass installer errors by downloading the app directly from the Microsoft Store.
The error message you've encountered, "error driver uwp install process failed with error code 15613," typically relates to issues encountered during the installation of a driver or a software package through the Universal Windows Platform (UWP) on Windows operating systems. This error can be frustrating, but let's break it down and review potential solutions.
This error typically occurs when trying to install a driver package that includes a UWP (Universal Windows Platform) companion app—most commonly seen with printer drivers (e.g., HP, Canon, Brother) or graphics drivers (Intel, AMD) on Windows 10 or 11.