Failed To Get Targeted Update Error 0x87d00215 May 2026
| Problem Area | Fix Command / Action |
|--------------|----------------------|
| Update components | Stop services, rename SoftwareDistribution & Catroot2 |
| WMI corruption | winmgmt /salvagerepository |
| System file corruption | DISM then sfc /scannow |
| BITS queue stuck | bitsadmin /reset /allusers |
| WSUS targeting | wuauclt /resetauthorization /detectnow |
| Registry policy | Delete TargetReleaseVersion keys |
| Ultimate fix | In-place upgrade via Media Creation Tool |
Before applying fixes, check for these symptoms:
If the error persists, bypass automatic update:
For a specific broken app (e.g., Xbox):
get-appxpackage *xbox* | remove-appxpackage
add-appxpackage -register "C:\Program Files\WindowsApps\*Xbox*\AppxManifest.xml" -disabledevelopmentmode
(Replace wildcard with the exact folder shown in dir C:\Program Files\WindowsApps\*xbox*)
If you hit 0x87d00215, skip the usual “clear cache” guides. Try this instead:
Why this works: Going offline breaks the failed update state chain. Launching a different game forces a manifest refresh from a different content ID, resetting the targeting logic.
Conclusion
Error 0x87d00215 can be a frustrating issue, but it can be resolved with the right troubleshooting steps. By understanding the causes and symptoms of the error, you can try the solutions outlined above to fix the issue. If you are still experiencing problems, it may be helpful to seek additional assistance from Microsoft support or a qualified IT professional.
In Microsoft Configuration Manager (SCCM), the error code 0x87d00215 translates to "Item not found". It typically occurs in the UpdatesDeployment.log when a client cannot locate or access a targeted software update. Primary Causes
Applicability Issues: The update might not be applicable to the specific target device due to mismatched processor architecture or OS versions.
Superseded Updates: The update has been replaced by a newer version that should be deployed instead.
Infrastructure Gaps: The client may not be in a Boundary Group associated with the Distribution Point (DP) where the content is stored.
Certificate Errors: An expired or incorrectly configured certificate on the server or client can prevent the client from trusting or finding the update source.
Corrupt Local Data: Problems with the local Windows Update Agent data store or local group policies on the client. Troubleshooting Steps SCCM failed to get targeted update error 0x87d00215 Failed To Get Targeted Update Error 0x87d00215
Dealing with the 0x87d00215 error in Microsoft Configuration Manager (SCCM) usually means the client is essentially saying,
"I know I should be looking for something, but I can't find it or it doesn't apply to me" Technically, this translates to "Item not found" "Update not applicable" . Here is a breakdown of how to troubleshoot and fix it. Microsoft Learn 1. Check Boundary Groups (The "Where" Problem)
This is the most common culprit. If the client’s IP address or AD Site isn't part of a defined Boundary Group, it won't know which Distribution Point (DP) or Software Update Point (SUP) to talk to. Microsoft Learn Verification: LocationServices.log on the client. Look for WSUS Path= to see if it’s actually finding a server.
Ensure the client’s subnet is added to a Boundary Group and that your SUP/DP site systems are listed as References for that group. 2. Verify Update Applicability (The "What" Problem)
The error often pops up if SCCM thinks an update is needed, but the client disagrees based on its own scan. Microsoft Learn Supercedence:
If the update has been replaced by a newer one, the client may refuse the old one. Deploy the latest version instead. Hardware/OS Requirements:
Ensure the device actually meets the prerequisites (e.g., trying to push a Windows 11 23H2 update to a machine that doesn't meet TPM requirements). Microsoft Learn 3. Reset the Local Update Agent (The "Stuck" Problem) Sometimes the local SoftwareDistribution | Problem Area | Fix Command / Action
folder gets corrupted, causing the client to lose track of targeted items. Microsoft Learn Open Command Prompt as Admin. net stop wuauserv net stop bits C:\Windows\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits Software Updates Scan Cycle from the Control Panel > Configuration Manager. Microsoft Learn 4. Investigate Certificate Issues SCCM failed to get targeted update error 0x87d00215
Troubleshooting the "Failed To Get Targeted Update Error 0x87d00215"
Are you experiencing issues with your system's update process, specifically encountering the "Failed To Get Targeted Update Error 0x87d00215"? This error can be frustrating, but don't worry, we've got you covered. In this article, we'll explore the possible causes of this error and provide step-by-step solutions to help you resolve it.
What is the "Failed To Get Targeted Update Error 0x87d00215"?
The "Failed To Get Targeted Update Error 0x87d00215" is an error code that occurs when a system fails to download or install targeted updates. This error is commonly seen in Windows operating systems, particularly in Windows 10 and Windows 11.
Causes of the Error
Several factors can contribute to the occurrence of this error. Some of the possible causes include: Before applying fixes, check for these symptoms: If
Solutions to the Error
To resolve the "Failed To Get Targeted Update Error 0x87d00215", try the following solutions: