Cause: Too many failed attempts (usually 5). Fix: You cannot fix this yourself. You must call the Foundever IT Service Desk (the number is in your onboarding packet or on the back of your badge). They will unlock your account, after which you must reset within 1 hour.
Foundever uses MFA for remote access. After password change, re-authenticate via:
Note: Changing your password does not reset MFA enrollment. foundever password change new
To avoid repeated failures, your Foundever password change new must adhere to these exact rules:
| Requirement | Specification |
| :--- | :--- |
| Minimum Length | 12 characters (some legacy systems still allow 8, but 12 is universal for "new") |
| Maximum Length | 16 characters |
| Uppercase | At least 1 (A-Z) |
| Lowercase | At least 1 (a-z) |
| Numbers | At least 1 (0-9) |
| Special Characters | At least 1 (e.g., ! @ # $ % ^ & * ( ) - _ = +) |
| Disallowed | Cannot contain your username, first name, last name, or "Foundever" |
| History | Cannot match any of your last 5 passwords | Cause: Too many failed attempts (usually 5)
Pro Tip for 2025: Do not use Spring2025! or Summer@2025. These are blacklisted due to common usage. Instead, use a passphrase like Purple$Giraffe#92 or MyDogLoves!Foundever.
Upon hiring, new users receive a temporary password via: Note: Changing your password does not reset MFA
First-time login steps: