How To Reset Multistar Dvr Password (Chrome)

This report outlines the standard procedures for resetting a lost or forgotten password on Multistar brand Digital Video Recorders (DVRs). As Multistar DVRs are widely used in security surveillance, lockouts are a common occurrence due to password turnover or employee changes. This document details three primary methods for recovery: the "Forgot Password" graphical interface, the Super Password generation technique, and hardware-level resetting.

When software methods fail, it’s time to open the case. This method erases all user data (except video). You will have to reconfigure your cameras after reset.

Tools needed: Phillips screwdriver, small jumper cap or tweezers.

Step-by-Step:

  • If there is a button: Press and hold it for 30 seconds. While holding, plug the power back in. Keep holding for another 10 seconds. Release. The DVR will boot to factory defaults.
  • If there is a jumper: Move the jumper cap from pins 1-2 to pins 2-3. Power on the DVR for 30 seconds. Power off. Move the jumper back to its original position. Power on.
  • No button or jumper? Look for two circular pads labeled RST or CLR. Briefly short them with a metal screwdriver while the DVR is on. (Risk of shock – do this carefully).

    • After hardware reset: The default password will revert to admin with no password, or admin / 123456.

    Most modern Multistar DVRs (post-2019) include a built-in password reset feature via email or security questions.

    Steps:

    Downside: Most users never set up the security question or email when they first installed the DVR.

    If the DVR does not offer a GUI reset option, or if it is not connected to the internet, the most common fix is using a "Super Password" generator. Multistar DVRs often run on software architectures similar to generic XMeye or HiChip-based systems.

    Tools Required: A Windows PC (or an Android phone with a specific app). how to reset multistar dvr password

    Procedure:

  • Login:
  • Change Password: Once logged in, immediately go to the System Settings > Account menu and set a new permanent password.

    • Alternative for Mobile Users: There are Android apps available (often found by searching "XMeye Superpassword" on the Google Play Store) that perform this calculation. You enter the date/time into the app, and it gives you the temporary login code.