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Reset Password Kaspersky Endpoint Security 11 Exclusive: How To

Warning: These steps affect endpoint settings; proceed with admin rights and test first.

Steps:

  • Remove or rename the password storage file (Windows):
  • Locate files named settings.dat, usersettings.xml, or similar. (Exact file names vary by build.)
  • Make a backup copy, then rename the original (e.g., settings.dat.bak).
  • Restart Kaspersky services:
  • Open the Kaspersky GUI — the local application password should be cleared or the app prompts to recreate local settings.
  • Reconfigure any lost local settings from backups or group policy.

    • Notes:

    A: Method 1 (KLBKARx) is deprecated for 11.6+. For versions 11.6 – 11.11, you must use Method 3 (KSC policy push). Registry edits were disabled by Kaspersky in 11.3.0.

    Forgetting the password to Kaspersky Endpoint Security 11 is a common issue for IT administrators. Without it, you cannot change protection settings, disable the antivirus, uninstall the agent, or modify exclusions. Warning: These steps affect endpoint settings; proceed with

    There are two primary scenarios for resetting the password:

    Below are the official and practical methods to reset the password for version 11. Remove or rename the password storage file (Windows):

    Limitation: This method does not work if the password was enforced via a KSC policy (managed mode). It only works for locally set passwords.

    If you want, I can produce step-by-step SQL examples for creating a new admin row or a tailored endpoint removal checklist for Windows 10/11 with command-line commands — tell me which exact scenario you want (KSC server type: MS SQL or PostgreSQL; endpoint OS). Locate files named settings

    Note: This only works if the computer is connected to a corporate management server (Kaspersky Security Center).

    If you are an administrator and the endpoint is managed by the administration server, you do not need the local password. You can override it from the server console.