Follow these solutions in order. Start with the simplest and move to the most invasive.
If you want, I can:
Related search suggestions: (Note: invoking search terms tool...)
"Channel not found in installation skipping load routine" typically occurs when your antivirus or Windows Security software mistakenly identifies essential Lumion files (specifically DLL files in the "channels" folder) as threats and quarantines or deletes them.
Below is a structured technical guide on how to resolve this issue and prevent it from recurring. 1. Restore Quarantined Files
The most common cause is that a security program has moved a critical file to a "jail" (quarantine). Open Windows Security: Virus & threat protection Protection history Locate the File:
Look for recent items marked as "Quarantined" that originate from your Lumion installation folder (e.g., C:\Program Files\Lumion [Version]\channels Select the file, click , and choose 2. Set Up Antivirus Exclusions
To prevent the error from happening again, you must tell your security software to ignore the Lumion folder. Access Exclusions: In Windows Security, go to Virus & threat protection settings Manage settings Exclusions Add or remove exclusions Add Folder: Add an exclusion
, and navigate to your main Lumion installation directory (typically C:\Program Files\Lumion [Version] Add "Channels" Specifically: It is often recommended to add the subfolder specifically as a secondary exclusion to be safe. 3. Address System Conflicts (Lumion 10.0 – 10.3.2)
If you are using an older version of Lumion on a newer Windows 10/11 update, a specific conflict with the onnxruntime.dll library might be the trigger. Find the File: folder within your Lumion installation. Move the DLL: onnxruntime.dll folder directly into the root Lumion folder (where Lumion.exe is located). Launch Lumion again to see if the load routine succeeds. 4. Repair Microsoft VC++ Redistributables
Corrupted system-level libraries can also disrupt the "load routine" for various channels. Navigate to your Lumion installation folder, then \Various\Redist Right-click VC_redist.x64.exe and select Run as Administrator and restart your computer once the process is complete. ✅ Summary of Fix The "Channel not found" error is a false positive
triggered by security software. Restoring the quarantined DLL files from Windows Security Protection History and adding the Lumion installation folder to your antivirus exclusion list is the primary solution. If you'd like, let me know: version of Lumion you are using (e.g., Lumion 10, 12, or 2024)? Whether you are using Windows Defender third-party antivirus (like Norton or Avast)? If the error message includes a specific randomized code
While seemingly unrelated, outdated or corrupt GPU drivers can cause Lumion to misidentify hardware capabilities, leading it to skip certain rendering channels that it believes your GPU doesn’t support.
Lumion channel not found in installation skipping load routine top – Fix: Reinstall Lumion as admin, disable antivirus, check for missing
Channelsfolder, repair VC++ runtimes, and avoid moving installation folder.
If the error persists after a clean reinstall, contact Lumion technical support (for licensed users) – they’ll ask for your .log files and system specs. Follow these solutions in order
The error "Channel not found in installation skipping load routine" in Lumion typically occurs when security software like Windows Defender or an antivirus has quarantined or deleted essential .dll files from your installation folder. Quick Fix Steps Check Quarantine History: Open Windows Security or your third-party antivirus. Navigate to Virus & threat protection > Protection history.
Look for blocked files related to Lumion (often .dll files in the Channels folder). Select the file and choose Restore. Add Exclusions:
To prevent the error from returning, add the entire Lumion installation folder (usually C:\Program Files\Lumion [Version]) to your antivirus exclusion list. Repair VC++ Redistributables:
If restoring files doesn't work, go to your Lumion installation folder: \Various\Redist versions.
Right-click VC_redist.x64.exe and select Run as Administrator, then choose Repair. Reboot your PC before launching Lumion again. Specific Version Fixes
Lumion 10.0 to 10.3.2: This version has a known conflict with a Windows 10 update (v2004). Close Lumion and move the onnxruntime.dll file from the 3rd folder to the root Lumion installation folder where Lumion.exe is located.
Permissions: Always try running Lumion as an Administrator by right-clicking the shortcut and selecting "Run as administrator" to ensure it has the necessary access to load its modules.
The error message "Channel not found in installation skipping load routine"
typically occurs when your antivirus or Windows Security software has quarantined or deleted essential files from the Lumion installation directory, specifically from the
subfolder. It can also be caused by system conflicts, such as the onnxruntime.dll conflict found in certain Windows 10 versions. Immediate Fix: Restore Quarantined Files The most frequent cause is Windows Defender or a third-party antivirus incorrectly flagging Lumion's files as threats. Close Lumion : Ensure the process is fully ended via the Task Manager (Ctrl+Shift+Esc). Open Windows Security Virus & threat protection Protection history Restore the Files
: Look for recent items flagged as "Quarantined" related to Lumion. Select them and click Add an Exclusion : To prevent this from recurring, navigate to Manage settings under Virus & threat protection. Scroll to Exclusions and select Add or remove exclusions
. Choose "Folder" and select your Lumion installation directory (usually C:\Program Files\Lumion [Version] Version-Specific Fix: Lumion 10.x If you are using Lumion 10.0 to 10.3.2
on Windows 10 (version 2004 or newer), a known conflict exists with the onnxruntime.dll : Locate the onnxruntime.dll file in the
subfolder within your Lumion installation directory. Move this file to the root folder where Lumion.exe is located (e.g., move it from ...\Lumion 10.x\3rd ...\Lumion 10.x Secondary Troubleshooting Steps If restoring files doesn't work, try these steps: Run as Administrator : Right-click the Lumion shortcut and select Run as administrator Repair Microsoft VC++ Redistributables Lumion channel not found in installation skipping load
: Corruption in these system files can disrupt loading routines. You can find repair tools in your Lumion installation folder under \Various\Redist versions Check Disk Space : Ensure you have at least 30 GB of free space
drive, as the installer may fail to write required files if space is low. Graphics Settings
: Ensure Lumion is set to use your dedicated graphics card by going to Windows Settings Graphics Settings and setting Lumion to "High Performance". exact version
of Lumion you are running to provide more specific file paths? How to Fix Lumion Channel Error
How to Fix the "Lumion Channel Not Found in Installation" Error
If you’ve just installed or updated Lumion and are greeted with the frustrating message "Lumion channel not found in installation skipping load routine top", you aren't alone. This error typically acts as a "handshake" failure between the software launcher and its core resource files.
Essentially, the program is looking for a specific configuration path or licensing "channel" to tell it which version to load, and it’s hitting a dead end. 1. Check Your Antivirus (The #1 Culprit)
Most of the time, this error occurs because an overzealous antivirus or Windows Defender has "quarantined" or deleted a small .dll or .ini file during the installation.
The Fix: Open your Antivirus "Protection History" or "Quarantine" folder. Look for any files related to Lumion that were blocked recently.
Pro Tip: Add the entire Lumion installation folder (usually C:\Program Files\Lumion [Version]) to your antivirus Exclusions list and restart the app. 2. Run as Administrator
Lumion requires deep access to your system’s hardware and registry to manage its high-end rendering engine. If it doesn't have the right permissions, it may fail to "see" its own installation channels.
The Fix: Right-click the Lumion shortcut on your desktop and select "Run as Administrator." If this works, right-click the shortcut > Properties > Compatibility > and check "Run this program as an administrator" permanently. 3. Verify the "Hosts" File
Lumion uses a specific communication routine to verify your license channel. If you have previously used a trial, a different version, or if your system's network settings have been modified, your Hosts file might be blocking the connection. The Fix: Navigate to C:\Windows\System32\drivers\etc. Open the hosts file with Notepad.
Ensure there are no lines containing "lumion" or "act-3d" that are blocking the software from reaching its server. 4. Reinstall the Connection Component a different version
Sometimes the main software installs fine, but the "updater" or "channel manager" fails.
The Fix: Rather than a full reinstall (which takes forever), try running the "Lumion_Updater.exe" located inside your installation folder. This can often re-sync the "channel" that the error message claims is missing. 5. Check for Corrupt Installation Files
If the error persists, a file may have been corrupted during the multi-gigabyte download process.
The Fix: If you used the Lumion Download Manager, check the integrity of the installation files. If even one .bin file was slightly corrupted, the "load routine" will skip the installation channel to prevent a system crash. Summary Checklist Exclusion: Add Lumion to Antivirus exceptions. Permissions: Run the program as Admin.
Cleanup: Remove any Lumion-related blocks in your Windows Hosts file. Update: Run the internal updater to force a channel check.
If none of these steps work, it’s best to perform a "Clean Uninstall." Delete the folder in Documents\Lumion and Program Files, restart your PC, and run the installer again with your antivirus temporarily disabled.
The error message "Channel not found in installation skipping load routine"
is a common startup issue in Lumion typically caused by antivirus software incorrectly flagging and quarantining critical files in the program's installation folder. Quick Fix Guide Restore Quarantined Files Windows Security (or your third-party antivirus), go to Protection history
, and look for items related to Lumion (often located in the \Channels\ subfolder). Select Add Exclusions
: To prevent the error from returning, add the Lumion installation folder (usually C:\Program Files\Lumion [Version] ) to your antivirus exclusion list. Run as Administrator : Right-click the Lumion shortcut and select Run as administrator
to ensure it has the necessary permissions to load all components. Why This Happens Security Conflicts
: Overzealous security software can block Lumion from accessing its "Channels" folder, which contains essential libraries for rendering and system communication. Windows Updates
: Certain Windows 10/11 updates can introduce library conflicts (like onnxruntime.dll ), which may trigger similar "Channel not found" errors. Corrupted Installation
: If files are missing entirely, you may need to repair or reinstall the Microsoft VC++ redistributables found in the Lumion installation directory under \Various\Redist versions For further assistance, you can refer to the Lumion Startup Troubleshooting page or contact their Official Support to submit an error log. Are you experiencing this error after a fresh installation or after a Windows update How do you resolve start-up problems? - Knowledge Base
Avec nos tests d’adéquations, regardez votre taux de correspondance entre une solution ou un intégrateur et votre entreprise
lebonlogiciel.com c’est plus de 60 000 avis d’utilisateurs. Contactez ces utilisateurs, pour avoir des retours d’expériences sur les logiciels directement par ceux qui les utilises ;
Vous ne savez pas ce qui serait le mieux pour votre entreprise ? Contactez-nous, on vous accompagnera gratuitement dans votre projet.