Rakez 360 Portal

Need a specific government service? The portal acts as a concierge. You can request attestations, police clearance certificates, or health card applications, and track the PRO’s progress in real time.

RAKEZ has indicated a roadmap toward AI-driven automation. Future updates to the RAKEZ 360 Portal are expected to include:

The portal acts as a central command center for business owners, offering a wide array of services:

Rakez 360 is more than just a website; it is a digital catalyst for economic growth in Ras Al Khaimah. By bridging the gap between government services and the private sector through technology, RAKEZ has empowered businesses to focus on what matters most—growth and innovation—while leaving the administrative heavy lifting to a smart, automated system.

The Portal 360 is the official online platform for the Ras Al Khaimah Economic Zone (RAKEZ), designed to provide 24/7 digital access to a wide range of business services without visiting a physical office. Key Features of RAKEZ Portal 360

Business Management: Apply for new licenses, renew existing ones, or amend company details with a few clicks on the RAKEZ Portal.

Visa Services: Submit applications for entry permits, residency visas, and cancellations.

Document Access: Download important company documents, including e-licenses and share certificates, directly from the dashboard.

Financial Tracking: View account statements, make online payments, and top up your RAKEZ wallet.

Support & Interaction: Raise service requests and track the real-time status of your applications. Contact Information

If you encounter technical issues or need assistance with the portal, you can reach out through these channels: Customer Service Email: customerservice@rakez.com Local Phone: 800 RAKEZ (72539) International Phone: +971 7 204 1111 Ras Al Khaimah Offices Dubai Branch

The rapid digitization of free zones in the UAE has necessitated unified platforms that transcend basic visa renewal and trade license management. This paper examines the RAKEZ 360 Portal, a proprietary digital ecosystem launched by the Ras Al Khaimah Economic Zone (RAKEZ). It argues that the portal represents a shift from transactional service delivery to a holistic "Government-as-a-Platform" (GaaP) model. By integrating licensing, visa processing, facilities management, finance, and third-party business services into a single sign-on environment, RAKEZ 360 reduces administrative friction, enhances compliance, and provides real-time data analytics for decision-makers.