To operationalize this concept, we apply three core pillars:
Extra quality is often invisible. The boss should not have to set the table, fetch napkins, or pour water. The provisioning should appear seamless. The cleanup should be equally invisible. The quality lies in the absence of friction. satisfying the boss hunger extra quality
Standard performance gets you standard recognition. To achieve satisfying the boss hunger extra quality, you must operate in the 90th percentile of execution. Here is the matrix of "Standard" vs. "Extra Quality." To operationalize this concept, we apply three core
| Dimension | Standard Quantity | Extra Quality | | :--- | :--- | :--- | | Problem-solving | Brings problems to the boss. | Brings solutions with three viable options. | | Timing | Meets the deadline. | Delivers a day early with room for revision. | | Format | Sends a dense email. | Provides a bullet-point summary with an executive TL;DR. | | Risk management | Informs boss of a fire. | Informs boss the fire is already out. | | Loyalty | Does the task. | Does the task and protects the boss from downstream fallout. | Standard performance gets you standard recognition