If you confirm you still need a specific automated feature inside Autodata that detects and fixes this mismatch (like a built-in “Repair Hardware Binding” button), that does not exist in most versions. The actual feature is an external diagnostic tool provided by the licensing vendor (SafeNet/Sentinel), not Autodata itself.
Inspect the USB connector:
Try cleaning the contacts with isopropyl alcohol and a soft brush. Insert and remove the dongle five times to scrape off oxidation. If you confirm you still need a specific
Autodata, historically distributed via CD/DVD media, utilizes a hardware-based copy protection system known as a "dongle" (USB Hardware Key). When the application launches, it sends a query to the specific USB port to validate the presence of the hardware key.
The validation process involves:
If any of these steps fail or return an unexpected value, the software terminates with the error: "Hardware information does not match with your dongle."
Some Autodata versions store hardware mapping in a configuration file. This is a known fix for the "mismatch" error in builds between 2017 and 2019. Inspect the USB connector:
Q: Can I clone the dongle to avoid this error?
A: No – cloning violates license terms and often fails due to anti-tamper mechanisms.
Q: Does Windows 11 cause this error?
A: Possibly, if Secure Boot or TPM 2.0 changes the hardware fingerprint. Use compatibility mode. Try cleaning the contacts with isopropyl alcohol and
Q: Does the dongle need to stay plugged in always?
A: Yes, for most AutoData versions – the software checks periodically.
The error often arises because the protective driver (for the SenseLock or HASP hardware) has become corrupted or is not loaded. Reinstalling it forces Windows to re-recognize the dongle.