Once enrolled, usage is simple:
| Problem | Possible Solution |
| :--- | :--- |
| Fingerprint not recognized | 1. Ensure the finger is clean (no oil/water).
2. Cover the sensor fully.
3. If the finger is worn/cut, re-enroll a different finger. |
| Device screen is black | 1. Check power adapter connection.
2. Verify the outlet has power. |
| Cannot connect via Network | 1. Check if the Ethernet cable is plugged in (check lights at the port).
2. Ensure the IP address of the device is in the same range as your PC (e.g., 192.168.1.xx). |
| Wrong Time Displayed | Go to MENU > Options > Date/Time and correct the settings. | timework+reloj+checador+v1712+full+12+full
Because “V1712” seems to be a partial code, check these authorized distributors (Latin America & US): Once enrolled, usage is simple:
When contacting suppliers, use the exact phrase:
“Necesito un Timework compatible con reloj checador V1712, versión full 12 (doce funcionalidades completas).” | Problem | Possible Solution | | :---
A: Yes – the device stores up to 12,000 transactions offline. Sync to Timework weekly.
Type: Time & Attendance Management Software (Desktop-based). Target Audience: Small to medium-sized businesses (SMBs) looking to manage employee check-ins/check-outs (reloj checador) using fingerprint or RFID hardware. Status: Legacy Software (Likely released around December 2017 based on the "v1712" naming convention).