Ysoft Safeq 6 Admin Guide -

Set alerts in System > NotificationsAlert rules:


YSoft SafeQ 6 is a robust platform that gives administrators granular control over print infrastructure. By following this guide, you have set up the server, integrated with Active Directory, configured terminals, enforced print policies, and established monitoring.

For continued success:

To get the most out of SafeQ 6, explore the Advanced Printing Rules (e.g., redirect jobs from offline printer to another) and Scan-to-Workflow features—covering those is an entire article on its own. ysoft safeq 6 admin guide

Need official documentation? Download the full PDF “YSoft SafeQ 6 Administration Guide version 6.4+” from the YSoft Customer Portal.


Last updated: March 2025 – reflects SafeQ 6.4 LTS


Policies control who can print what, where, and how many pages. Set alerts in System > Notifications → Alert rules :

  • Another common policy – Double-sided enforcement:
  • Assign policy priority (rules are evaluated top-to-bottom).

  • Users → Local Users → Add – useful for terminal devices or service accounts.

    | Symptom | Likely cause | Solution | |---------|--------------|----------| | Terminal cannot connect to server | TLS mismatch or firewall | Port 8443 open? Check server certificate validity. | | Print job stuck "Held" | User has no quota or group mismatch | Check user's quota balance and policy violation log. | | Card reader not working | Format mismatch | In terminal profile, set Card ID format (Hex, Decimal, or raw). | | Slow dashboard | Large database | Archive jobs older than 6 months via System > Maintenance. | | Users not synced from AD | LDAP bind failure | Re-enter service account password; check if account is locked. |


    Configuration: Devices → <Printer> → Routing → Failover. YSoft SafeQ 6 is a robust platform that


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    YSoft provides the latest SafeQ 6 Admin Guide in the following ways: