In 2005–2008, PopCap used a "Passport" system to store purchases. If you remember the email address used, you can try to recover the passport credentials via the old PopCap Passport recovery URL (though many are now defunct). Alternatively, use a password manager’s history if you saved logins.
The following report provides an overview of orders placed for Zuma Deluxe 1.0.
You no longer need to hunt for a 1.0 order number. Zuma Deluxe is available on modern platforms:
Buying the game today for $2.99–$4.99 is far cheaper and safer than the time spent recovering a 20-year-old order number. Zuma Deluxe 1.0 Order Number
PopCap was later acquired by Electronic Arts; depending on when and where you bought the game, records might be with PopCap, EA, or the reseller. Provide as much purchase detail as possible when contacting support.
When copying the order number from an old email, you might copy a hidden line break. Type the code manually instead of using Ctrl+V.
It arrived on a Tuesday. Not the game—the number. In 2005–2008, PopCap used a "Passport" system to
The year was 2003. Your desktop was a cluttered empire of limewire misfires and Winamp skins. And then, there it was: Zuma Deluxe 1.0. The frog. The stone spheres. That hypnotic, blood-pressure-spiking click... ka-chunk as a row of sun-gold balls vanished into the gaping mouth of a carved skull.
But before you could lose 47 hours to the Temple of Zukulkan, you had to do the unthinkable: pay for it. And PopCap Games, in their pre-Origin, pre-Steam wisdom, rewarded you not with a CD key, but with an Order Number.
ZA9D-4F3K-21QX-7M2P
That’s the one I remember. Or maybe it was ZB2C-8H1J-44RT-9L5N. The brain fuzzes the details after two decades, but not the feeling. That order number was a passport to a lost world.
Pro Tip: If you do not have the original email, but you have the credit card used to purchase it, provide the last 4 digits of that card and the approximate purchase date. EA's legacy database (Digital River) can sometimes trace the transaction.
Warning: EA is under no legal obligation to support a game this old. If the agent cannot find your transaction ID, they will likely offer you a 15% discount on a modern version. Be prepared for that outcome. Buying the game today for $2
If you bought the game legally between 2004 and 2010, PopCap (or later, EA) sent you a receipt. Search your old email accounts (Yahoo, Gmail, Hotmail, AOL) for the following keywords: