Autozone Parts Expert Test Answers Fy25 Pdf 2021 -

Log into DOC (Digital Operations Center) or AZ People. Find:

These are styled after typical automotive retail knowledge tests, not stolen from AutoZone.

1. A customer says: “My car cranks but won’t start.” Which is the LEAST likely cause?
A) Bad fuel pump
B) Bad starter
C) No spark (ignition coil/module)
D) Clogged fuel filter

Answer: B – Bad starter would cause no crank or slow crank, not “cranks but won’t start.” autozone parts expert test answers fy25 pdf 2021

2. What does the “R” in “94R” battery group size indicate?
A) Rechargeable
B) Reverse polarity (positive on right instead of left)
C) Race performance
D) Rubber casing

Answer: B – Reverse terminal orientation.

3. DOT 5 brake fluid is:
A) Glycol-based and compatible with all systems
B) Silicone-based and not recommended for vehicles with ABS
C) The only fluid for trucks over 10,000 lbs
D) A lower boiling point than DOT 3 Log into DOC (Digital Operations Center) or AZ People

Answer: B – DOT 5 is silicone-based, does not absorb moisture, but can cause ABS issues.

4. Using Z-net, you can: (Select all that apply)
A) View real-time inventory at other AutoZone stores
B) See commercial account pricing
C) Order parts for next-day delivery from the hub DC
D) Diagnose a vehicle’s check engine light without code reader

Answer: A, B, C – D is false; Z-net does not diagnose without a code reader. A customer says: “My car cranks but won’t start

This is the most common counter request. You need to understand Cold Cranking Amps (CCA), Reserve Capacity, and how to test an alternator.

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