Even with the “top” driver, issues can arise. Here’s how to fix them:

| Problem | Solution | |---------|----------| | Mouse not detected after driver install | Uninstall driver → Replug USB receiver → Let Windows install generic driver → Reinstall iBall driver. | | Side buttons still not working | Use X-Mouse Button Control instead. iBall’s driver may not fully support all apps. | | DPI button cycles but no change | Open configuration utility → Set custom DPI values → Apply. | | Driver installation fails on Windows 11 | Disable driver signature enforcement temporarily: Shift + Restart → Troubleshoot → Startup Settings → Disable driver signature enforcement. | | Mouse double-clicks or lags | Check batteries (wireless mode) → Change USB port → Update chipset drivers (not mouse driver). | | Configuration utility won’t open | Run as Administrator → Reinstall VC++ Redistributables (Microsoft). |

A: Not for basic movement. But to map macros to side buttons, you need the iBall driver utility. Most competitive gamers rely on the default high DPI without extra software.

Press Win + Pause/Break on your keyboard to see if you are on Windows 10, 11, 8, or 7 (32-bit or 64-bit).