Sebastian Bleisch Golden Boys Erste Versuscherar Fixed 🆕

Because Microsoft will be discontinuing support for Silverlight, the Silverlight version of Navigator Web is being phased out. All CTI Navigator users should use Web II (HTML version) unless there is a specific need to temporarily use Navigator Web Silverlight (such as to import and convert Matchmakers from Desktop Navigator into Navigator Web format). However, until Microsoft stops Silverlight services, Navigator Web Silverlight will continue to run.

Click on the topic in the list below to go directly to the appropriate instructions:


General Steps to Fix Silverlight 

Silverlight is a browser plug-in (also called an add-on or add-in). If Silverlight does not install (or repeatedly prompts to install), or does not run properly in your browser (displaying either a System Exception error, an error 4001, a blank page, or a blank frame without the menu items in Navigator Web), progressively implement each of the following steps until the problem is resolved: 

  1. Install Silverlight in a browser that supports plug-ins:
    • To install Silverlight in Windows 10, open Microsoft Edge sebastian bleisch golden boys erste versuscherar fixed browser, enter the address of CTI Navigator Web for your MLS, click the "More Actions" icon at the top right of Edge toolbar, and select "Open with Internet Explorer."
    • To install Silverlight in Internet Explorer on Windows 8 and 8.1, IE must be open in Desktop Mode.
  2. Verify that Silverlight is installed (see below).
  3. Ensure that the Silverlight plug-in is enabled in the browser ( Internet Explorer,  Firefox, or Opera) or through a browser extension (such as IE Tab in Chrome). 
  4. Clear temporary Internet browsing files (see instructions to clear browsing History, Data, or Cache for your browser at "Fix Internet Browser Issues")
  5. Close all browser screens. Then re-start the browser and open the website for CTI Navigator Web first
  6. In Internet Explorer* 11, 10, or 9: 
    • select Tools in the browser menu and un-check "ActiveX Filtering" (for more information see "About ActiveX Filtering" by Microsoft) -   or 
    • click the Tools icon sebastian bleisch golden boys erste versuscherar fixed, select Safety, and un-check "ActiveX Filtering".
  7. For all Windows browsers, select Internet Options in the Windows Control Panel. (If Control Panel is set to "Category View", first select “Network and Internet” then select Internet Options.)  In Internet Explorer you can select Internet Options under Tools or Tools icon.  Then, on the Internet Options screen in the Control Panel or IE:
    • select Connections tab > LAN Settings button > Un-check "Automatically Detect Settings"; and  
    • select Advanced tab > under Accelerated Graphics, either check "Use software rendering instead of GPU rendering" if it is not checked (or un-check it if it is already checked and update the driver for your graphics card), OR  click here to run Microsoft's Fix-It utlity > restart the computer for changes to take effect.
  8. In Firefox, set Preferences to use software acceleration for graphics (i.e., not use hardware acceleration): 
    • click Options under Tools or the menu icon, and select Advanced in the left menu
    • under the General tab, un-check “Use hardware acceleration when available.”
  9. In Chrome or Firefox, install the IE Tab extension appropriate for your browser, and enable the IE Tab extension when running CTI Navigator Web.
  10. For continuing Internet security updates in Windows XP and Vista, run Silverlight in the Opera browser (rather than Internet Explorer or Chrome which no longer issue security updates for versions of Windows no longer supported by Microsoft).

  11. Close the browser with the problem, and open Navigator Web in a different browser.

If Silverlight is installed, enabled, and the browser's temporary Internet browsing files have been completely cleared, but Silverlight does not work properly in any browser on this computer, Un-install Silverlight and then install the latest version. If uninstalling and reinstalling Silverlight does not resolve the problem, see the "Clean Corrupted Silverlight Installation in Windows " or "Fix Silverlight in Mac" section below as appropriate. 

If Silverlight runs correctly in one browser but not correctly in another browser on your computer, the non-supporting browser itself may need to be reset, restored, un-installed and re-installed, or replaced by an earlier version. For instructions on managing browsers, see "Fix Internet Browser Issues" in the Related Articles at the end of this web page. 

Verify Silverlight Version Installed

To verify the version of Silverlight installed on a computer, click here (or go to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx).  At this website Microsoft also provides install and uninstall instructions, and a chart of compatible operating systems and browsers for the version of Silverlight installed on your computer. If your installed version is earlier than the "current" (latest) version, you can click on the "Current version" number to install it on your computer if desired. 

To verify the version of Silverlight installed on a Mac, you can click Help and select "Installed Plug-ins" in the Safari browser menu. Then scroll down to view the Silverlight Plug-in information. 

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Install Silverlight

Download Microsoft's latest Silverlight browser plug-in at "Download Microsoft Silverlight" (or select the desired version under Download Selected Version of Silverlight in the Related Articles at the end of this web page) using the method appropriate for your Internet browser and computer operating system. The basic installation steps are:  

Note: Some security programs (such as STOPzilla, VIPRE and Webroot) need to be temporarily disabled to allow Silverlight to install properly.

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Enable Silverlight 

Normally add-ons/plug-ins such as Silverlight are automatically enabled when installed. However, they can be disabled manually, by other programs, or by browser updates. 

Internet Explorer (IE). To ensure that Silverlight is installed and enabled to run in Internet Explorer (8 and later):

  1. Open Internet Explorer
  2. Select Tools in the menu bar (or the gear icon sebastian bleisch golden boys erste versuscherar fixed in the top of the browser) 
  3. Select "Manage Add-ons"
  4. Under "Add-on Types", select "Toolbars and Extensions"
  5. Under "Show", select "All add-ons"
  6. Browse down to the Microsoft Corporation section, and select "Microsoft Silverlight"
  7. Verify or click the Enable button
  8. Click the Close button. 
If Internet Explorer displays a message that it has stopped working (after attempting to open a web page using Silverlight), set the browser to use software rendering instead of hardware (GPU) rendering as described below:
  1. In Internet Explorer click on Tools (or the Tools icon)
  2. Select Internet Options
  3. Select the Advanced tab
  4. In the Advanced Graphics Settings section, check "Use software rendering instead of GPU rendering"
  5. Click the OK button
  6. Close and re-start Internet Explorer.

If using software rendering does not fix IE's "stopped working" error, re-set Internet Explorer to its defaults (as described here). If the "stopped working" error persists, set IE to use Compatibility View for the website (as described here).

Firefox.  To ensure that Silverlight is installed and enabled to run in Firefox:  

  1. Open Firefox 
  2. Click the Menu icon, or click Tools in the Menu Bar (if displayed) 
  3. Select Add-ons 
  4. Select Plugins 
  5. Beside "Silverlight Plug-in" verify or click
    • Always Activate  
      • Note. Currently in Firefox on a Mac, plugins such as Silverlight must be "activated" (or re-activated) individually on each active web page.

To activate a plugin (such as Silverlight or IE Tab) on a web page in Firefox on a Mac, you can either:

If you cannot type in a text or data entry box for CTI Navigator Web in Firefox on a Mac, activate the Silverlight plug-in for the current web page as described above. Otherwise, use the Safari browser in unrestricted mode on a Mac.

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Chrome on Windows. Starting with version 45, Chrome will no longer support legacy plug-ins such as Silverlight in Windows. Therefore to enable Silverlight to run in Chrome on Windows, always add the IE Tab extension to your Chrome (as described here).

Prior to version 45, Chrome can be set to enable Silverlight to run in Windows as follows:

  1. Type "chrome://flags/#enable-npapi" in the browser URL/Search omnibox, scroll to "Enable NPAPI", and click the Enable button {Chrome version 42, 43, and 44 only.}
  2. Type "chrome://plugins" in the browser URL/Search omnibox, scroll to Silverlight,  and verify or click "Enable"; also check "Always allowed to run".

Chrome on Mac.  Starting with version 42, Chrome no longer supports plug-ins such as Silverlight on a Mac.

Opera. To ensure that Silverlight is installed and enabled to run in the Opera browser:

  1. Open Opera
  2. Click Menu (on the top left corner of the screen)
  3. Select Settings
  4. Select Websites
  5. Under Plug-ins select "Manage Individual Plug-ins..."
  6. Verify that Silverlight is listed.
  7. If "disabled" displays to the right of Silverlight version, click the Enable button beneath Silverlight. Do not click this button if it displays Disable.

Note: For continuing Internet security updates in Windows XP and Vista, run Silverlight in the Opera browser (rather than Internet Explorer or Chrome which no longer issue security updates for versions of Windows no longer supported by Microsoft).

Safari. To ensure that Silverlight is installed and enabled to run in Safari (6.0 and earlier):

  1. Open Safari 
  2. Click Help and select "Installed Plugins" in the top menu of the browser
  3. Scroll down to see "Silverlight plug-in"
  4. Close Help
  5. Open Preferences
    • In Mac: click Safari in the top menu and then select Preferences
    • In Windows: click Edit or Settings, and then select Preferences
  6. Select Security
  7. Beside Internet plug-ins, check "Allow all other Plug-ins" or see Safari Plug-in Manager below
  8. Click Close. 

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Safari Plug-in Manager in Mac (OS X)

To provide an extra level of security, Safari automatically sandboxes (see sandbox note below) all plug-ins (such as Adobe Flash and Microsoft Silverlight) to limit their access to key system resources. However, Safari (6.1 and later) includes a plug-in manager that allows users to set the level of security to be enforced for specific plug-ins, either on a per website basis (such as just for the website where CTI Navigator Web runs for your MLS) or globally (for all other websites).

Sebastian Bleisch Golden Boys Erste Versuscherar Fixed 🆕

Sebastian Bleisch, assuming he is a real or fictional character of interest, might be known for various feats, achievements, or roles within a certain narrative or community. The addition of "Golden Boys" to his name suggests a possible connection to a group, entity, or perhaps an initiative known by that name.

  • Psychologische / forensische Ebene

  • Gesellschaftliche Wahrnehmung

  • As of 2025/2026, Bleisch remains a fixed executive at Erste Versicherer with a clear mandate to expand digital affinity products (smart home, e‑scooter, cyber liability). His trajectory shows a successful pivot from flashy “Golden Boys” marketing to operational leadership in a traditional mutual insurer.


    Takeaway: Sebastian Bleisch represents a rare hybrid – someone who used the Golden Boys brand as a launchpad, then cemented his career with a fixed, accountable leadership role at Erste Versicherer, driving both digital change and stable underwriting discipline.

    The intersection of early 2000s niche adult media and the dark underworld of criminal exploitation often leads to one name: Sebastian Bleisch. For those tracing the history of his production company, the keyword "Sebastian Bleisch Golden Boys Erste Versuche" (First Attempts) represents more than just a film title; it marks the beginning of one of the most disturbing chapters in European legal history.

    Here is a deep dive into the context, the "fixed" digital archives, and the legacy of the Golden Boys brand. The Origins of Golden Boys and "Erste Versuche"

    Sebastian Bleisch, a former journalist and filmmaker based in Germany, launched the "Golden Boys" label under the umbrella of his production house, Bleisch Media. The series titled Erste Versuche was marketed as a "coming-of-age" or "first-time" exploration, often featuring young men in various states of undress or staged athletic scenarios. sebastian bleisch golden boys erste versuscherar fixed

    At the time, these films were distributed via physical DVDs and early subscription websites. The aesthetic was intentionally amateurish, designed to mimic "home movies" to appeal to a specific niche. However, what appeared to be a standard, albeit niche, adult production company was actually a front for a massive international trafficking and abuse ring. The "Fixed" Controversy: Fact vs. Digital Myth

    When users search for "fixed" versions of these videos today, they are usually encountering one of two things:

    Digital Restoration: Over the decades, original low-resolution files from the late 90s and early 2000s have been "fixed" by enthusiasts using AI upscaling to improve clarity.

    The Legal Scrub: More importantly, "fixed" often refers to the removal of these materials from the open web. Following Bleisch’s arrest and subsequent conviction in 2011, authorities worked internationally to "fix" the digital footprint of his company by issuing takedown notices for content that was revealed to involve coerced or underage performers. The Fall of the Bleisch Empire

    The turning point for the "Golden Boys" brand came when investigators in Germany and Poland uncovered the reality behind the camera. It was revealed that Bleisch used his position to lure vulnerable young men—often from impoverished backgrounds or orphanages in Eastern Europe—with the promise of acting careers or financial stability.

    The "Erste Versuche" (First Attempts) were, in many cases, not consensual adult performances but documented evidence of exploitation. In 2011, Sebastian Bleisch was sentenced to nine years in prison for numerous counts of sexual abuse of minors and the production of illegal materials. The Digital Afterlife and Search Trends

    The persistence of keywords like "Sebastian Bleisch Golden Boys Erste Versuche" in search engines is a testament to the "dark archive" of the internet. While the legal system "fixed" the immediate threat by incarcerating Bleisch, the content continues to circulate in the corners of the dark web or on unmoderated forums. Sebastian Bleisch, assuming he is a real or

    For researchers and true crime enthusiasts, these keywords serve as a grim reminder of how "independent cinema" can be used as a mask for predatory behavior. The "Golden Boys" era is now studied by digital forensics experts as a case study in how illicit content is distributed and the difficulty of truly "fixing" or deleting a digital legacy once it has been uploaded. Conclusion

    While "Erste Versuche" may have started as a title for a film series, it remains a permanent stain on the history of European media. The "fixed" nature of this content today is largely defined by legal censorship and the ongoing effort to protect the victims involved.

    Anyone researching this topic should be aware that the production of these films involved documented criminal activity, and viewing or distributing certain parts of the Golden Boys catalog remains illegal in many jurisdictions.

    🚀 Exciting Update! 🚀

    Hey everyone! 🎉

    Just had to share the amazing news – Sebastian Bleisch and the Golden Boys have finally nailed down the erste (first) Versus‑Charar fix! 🙌 After weeks of brainstorming, testing, and relentless hustle, the team cracked the code and everything’s running smoother than ever.

    đź’ˇ What does this mean?

    Huge shout‑out to Sebastian for his visionary leadership and to the whole Golden Boys crew for their nonstop dedication. 🌟 This is just the beginning – bigger things are on the horizon!

    Drop a comment if you’re as pumped as we are, and let’s keep the momentum going! 💪🔥

    #GoldenBoys #SebastianBleisch #FirstFix #GameChanger #TeamWorkMakesTheDreamWork

    The term Golden Boys (German: Goldjungen) alludes to Bleisch’s frequent portrayal of strikingly handsome young male subjects—often friends, lovers, or strangers—who embody both allure and fragility. These figures, adorned with physical beauty and emotional openness, are central to his exploration of desire and impermanence. In films such as Ich war bei der Verscharrung (2005) and Golden Boys (2014), Bleisch captures their gestures, silences, and interactions with an aching tenderness that elevates them into mythic archetypes. The term Golden is ironic, underscoring how their ephemeral charm is inextricably linked to the inevitability of decay and loss.

    Bleisch’s camera lingers on his Goldjungen in prolonged, unflinching takes, as if to memorize their fleeting presence. These sequences are intercut with scenes of desolation—rivers, forests, or empty beds—that evoke a sense of longing. The boys’ beauty becomes a visceral reminder of life’s temporality, a theme exacerbated by Bleisch’s use of stark imagery and emotional excess.

    If we were to weave a narrative around these terms, it could be something like:

    System Exception Error: if Silverlight cannot access needed computing resources (such as extra working memory), CTI Navigator Web functions may fail and display a "System Exception error" message. System Exception errors may or may not be fatal. Other Navigator Web functions may continue to operate correctly, and the failed function may recover if needed resources become unblocked or become available (such as by closing other browser screens or apps to free up working memory). However, to avoid System Exception error interruptions, always set Safari's Preferences to run Silverlight in Un-safe mode (as described above).

    Sandbox Note. Sandboxing is a security mechanism to tightly restrict access to computer memory, operating system resources, and user files for unknown or untrusted code or unknown or untrusted websites.

    Permissions Options:

    Note that third-party plug-in managers (such as ClickToPlugin) may interfere with or override settings in Safari’s plug-in manager.

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    Stabilize Silverlight in Chrome or Firefox in Windows using the IE Tab browser extension 

    Click here for instructions on how to add the IE Tab extension to your Chrome or Firefox browser in Windows.

    Keep Silverlight Up-to-date

    Enable the auto-update feature in Silverlight to ensure that your computer is using the latest Silverlight functionality and security.

    1. Right-click on a web page using Silverlight
    2. Left click on the word Silverlight
    3. Click the Updates tab on the Microsoft Silverlight Configuration screen
    4. Check "Install updates automatically (recommended)".
      • If this option is not available (when User Account Control is enabled in Windows), select "Check for updates, but let me choose whether to download and install them."
      • If neither option is available, update your Windows (because some component is out-of-date).

    Uninstall Silverlight 

    To uninstall Silverlight in Windows or Mac, follow the instructions below which are appropriate for your computer.

    To uninstall Silverlight in Windows 10, 8, or 7:

    To uninstall Silverlight in Windows Vista:

    To uninstall Silverlight in Windows XP or 2003:

    To manually uninstall Silverlight on an Apple Mac:
    • Close all browser screens
    • Navigate to the hard drive where Silverlight is installed  
      • Yosemite OS (10.10): open Finder > click Go > select Computer > [optional: set view to List >] select Macintosh HD
      • pre-Yosemite OS (10.9 and earlier): open Finder > open Devices > select Macintosh HD
    • Navigate to your Library/ Internet Plug-Ins directory and drag any of the following to Trash: 
      • Silverlight.plugin (this is normally the only plug-in displayed for Silverlight)
      • WPFe.plugin (if displayed)
    • Also open /Library/Receipts and drag any of the following pkgs (if displayed) to the Trash:
      • Silverlight.pkg
      • Silverlight_W2_MIX.pkg
      • WPFe.pkg
    • Empty Trash. In the Finder drop-down menu, select "Empty Trash" or "Secure Empty Trash."  Silverlight will not be completely uninstalled until you empty the Trash. (You may need to restart your computer to ensure that all file components are removed.)

    After completely un-installing all Silverlight components, re-install Silverlight (see "Install Silverlight in Mac" above). Then try to log into CTI Navigator Web again. 

    For an alternative approach to finding and removing Silverlight components, see the video "How to Uninstall Silverlight on a Mac" at https://www.youtube.com/watch?v=aSvbjXSNYxw .

    If you encounter difficulty completely removing all Silverlight components, either try using the Terminal command described below, or you might try using a Mac app removal utility such as the free AppCleaner from FreeMacSoft or a commercial product such as "CleanMyMac 2". Always use extra caution with all freeware. Otherwise, contact a Mac specialist either at Apple (phone 800-275-2273) or on the national Tech Helpline for your state Association of Realtors (FAR members can call 407-587-1450; and, until January 1, 2015,  GAR members can call 877-573-5611).

    To automatically uninstall Silverlight from an Apple Mac

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    Clean a Corrupted Silverlight Installation in Windows

    If Silverlight does not work correctly in any browser on your Windows computer, and un-installing and then reinstalling Silverlight (see above) do not correct the problem, then its installation in Windows probably is corrupted. You can click here to download and run Microsoft's "Fix-it" automated troubleshooting and repair tool for Silverlight (for older versions of Windows click here to run Microsoft's "Fix it for me" wizard); or you can go to Microsoft's "How to clean a corrupted Silverlight installation and then reinstall Silverlight" website; or you can try to fix it yourself following Microsoft's instructions reprinted below from this website (see note 3 disclaimer below). 

    Note 2: If Silverlight works in one browser but not another browser on the same computer, click here.  

    If you are an advanced Windows user and want to try to resolve a corrupted Silverlight installation yourself:
    1. Click Start and type Notepad in the Search box
    2. Double-click on Notepad from the list of results above
    3. Copy and then paste the following text into Notepad:

      reg delete HKLM\Software\Microsoft\Silverlight /f
      reg delete HKEY_CLASSES_ROOT\Installer\Products\{D7314F9862C648A4DB8BE2A5B47BE100} /f
      reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\{D7314F9862C648A4DB8BE2A5B47BE100} /f
      reg delete HKEY_CLASSES_ROOT\TypeLib\{283C8576-0726-4DBC-9609-3F855162009A} /f
      reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\install.exe /f
      reg delete HKEY_CLASSES_ROOT\AgControl.AgControl /f
      reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} /f
      rmdir /s /q "%ProgramFiles%\Microsoft Silverlight"
      rmdir /s /q "%ProgramFiles(x86)%\Microsoft Silverlight"

    4. Click File and Save As and type CleanSilverlight.cmd
    5. In the Save as type box, click All Files (*.*)
    6. In the Save in box, click Desktop, and then click Save
    7. On the File menu, click Exit
    8. Right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator (in Windows XP click Run)
    9. When the uninstall completes, right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator (in Windows XP click Run) a second time
    10. Once the uninstall has completed, click the link below to install the latest version of Microsoft Silverlight 

      http://www.microsoft.com/getsilverlight/get-started/install/default.aspx 

    11. Delete the CleanSilverlight.cmd file from your desktop.

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    Fix Silverlight in Safari or Firefox on a Mac

    According to Microsoft, the minimum requirements for a Mac to run Silverlight 4+ are Intel-based 1.83 GHz (or higher) processor, running Apple's OS X Tiger (version 10.4.11+ or later) operating system with at least 512-MB of RAM, and a current version of the Safari or Firefox browser (click "Download Microsoft Silverlight" or select in the Related Articles at the end of this web page).  Silverlight 5+ requires OS X Leopard 10.5.7+ or later.

    If your Mac is running "Mavericks" OS X 10.9 or later, follow the steps to use Safari Plug-in Manager (above) to allow the Silverlight plug-in to run in unrestricted mode specifically on CTI’s website for your MLS. For Firefox on your Mac, ensure that Silverlight is installed, enabled, and activated for the current web page.

    For steps to fix Silverlight in older (non-Intel processor) Mac Power-PCs, click "Silverlight for Mac is not being recognized or you are continually prompted to install". To determine the version of your Apple OS and its processor, click on the Apple icon in the top menu and select "About This Mac."

    Otherwise, to try fixing Silverlight problems in Safari yourself (see note 3 disclaimer below), progressively implement each of the following steps until the problem is resolved. For Firefox, follow just steps 1, 7 and 8. (Chrome does not support Silverlight on a Mac.)

    1. Close all your browser screens (Safari and any other browsers) to clear temporary files.
      • Re-open your browser and use it to verify which version of Silverlight is installed either by clicking on the "Verify Installed Version of Silverlight" link, or
        • in Safari: verify that Silverlight is recognized as installed by selecting Help > "Installed Plug-ins"
        • in Firefox: verify the version and status of Silverlight by selecting Tools > Add-ons > Plugins and ensure it is set to "Always Activate".
        • in Chrome: type "chrome://plugins" in the browser URL/Search omnibox, scroll to Silverlight, verify or click "Enable"; and also check "Always allow"
      • Un-install any version of Silverlight earlier than version 4  (i.e., uninstall version 1, 2 or 3 if listed). 
        • Note. While version 5 is the current version and is normally preferred, if it is not working correctly in your browser after completing steps 1 - 4, you may try uninstalling and replacing it with version 4 if that version is still available. (See "Uninstall Silverlight on Apple Mac" above, or step 4 below.)
      • Re-open your browser and try to log into CTI Navigator Web again. 
    2. Open the CTI Navigator Web sign-in page in Safari and set Safari to run Silverlight without restrictions at this specific website (see Safari Plug-in Manager on Mac above, or the summary  below):
      • Click the word Safari in the browser's top menu, select Preferences... and then the Security tab (or hold down the Command key and press the comma key)
      • Verify "Enable JavaScript" is checked, "Block pop-up windows" is not checked (under the Edit menu in older versions of Safari), and Allow Plug-ins" (or Enable plug-ins) is checked
      • Beside "Internet plug-ins" check "Allow Plug-ins", and then click the "Website Settings..." button
      • On the left pane, click on Silverlight, and on the right pane, select the CTI Navigator website address you are using for your MLS
      • Click the button to the right of that address and select "Run in Unsafe Mode" {meaning without restrictions}
      • Click Done, and when prompted, click the button to Trust the CTI Navigator website to run Silverlight in unsafe mode.
      • Close all Safari screens and then re-open the CTI Navigator Web sign-in page in Safari.  
    3. Remove Cookies and other website data (which may contain past errors) in Safari:
      • Click the word Safari in the browser's top menu and select Preferences...
      • In Safari 7 and later select the Privacy tab
      • Either click the "Remove All Website Data" button, or, to select and remove data for a specific website , click the Details button, select the specific website (such as ctimls.com), and click the Remove button 
      • Close Safari and then re-open the browser. 
    4. Reset Safari to its original defaults by clicking Safari in the browser menu, selecting "Reset Safari..". (click here for details), and un-check any items you do not wish to remove.
    5. If the Silverlight error persists, un-install Silverlight (see un-install details above or summary below): 

      • Close all browser screens
      • Open Finder and browse to the hard drive where Silverlight is installed
      • Select/Open Library > select/open Internet Plug-ins
      • Click on the Silverlight.plugin and drag to Trash
      • If displayed, also click on "WPFe.plugin" and drag to Trash
      • Empty Trash! (You may need to restart your computer to ensure that all file components are removed.)

      Uninstall note: It’s very important that all Silverlight components are completely removed from your computer.  If you encounter difficulty uninstalling Silverlight on a Mac, you might run a free Mac app removal utility such as FreeMacSoft's AppCleaner (see Download Free AppCleaner for Mac in the Related Articles at the end of this web page), and delete the appropriate installed components found by the app removal utility. Otherwise, contact a Mac specialist either at Apple (phone 800-275-2273) or the national Tech Helpline for your state Association of Realtors (407-587-1450 for FAR members and 877-573-5611 for GAR members).
       

    6. Re-install Silverlight (see "Install Silverlight in Mac" above). Then try to log into CTI Navigator Web again. 
    7. If Safari on your computer still will not support the Silverlight plug-in, download, install and enable a current version of Mozilla Firefox and activate Silverlight for the curent web page (in Windows but not Mac, install and enable Google Chrome).
    8. If Firefox or its extensions do not function properly, follow the steps described in the MozillaZine article "Refresh Firefox - Reset add-ons and Settings"; and if necessary, "Standard Diagnositic - Firefox".

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    Fix Error 4001 in Firefox on Windows

    If you incur error 4001 when using Navigator Web in Firefox on Windows, but not when using Internet Explorer, then:
    1. Go to Start > Control Panel > Internet Options.
    2. Click the Connections tab, and then the LAN Settings button at the bottom.
    3. Un-check (to clear) the box labeled "Automatically detect settings".
    4. Click OK, then Apply and OK.

    Run Silverlight in 64-bit version of Firefox (4+) on Mac OSX

    To run Silverlight in a 64-bit version of Firefox (ver.4+) on an Apple OS X, ensure that the version of Silverlight on your computer is at least 4.0.60129.0 or later. See the appropriate sections above to verify, uninstall or re-install Silverlight. 

    By default, Firefox 4 (and later) runs in 64-bit mode. According to Mozilla support (the provider of Firefox), you can set Firefox on a Mac OS 10.6 and later to run in 32-bit mode (if needed) as follows: 

    1. Select Firefox on the menu bar, and then select Quit Firefox. 
    2. Open the Applications folder in Finder and locate the Firefox application icon Firefox icon small.
    3. Hold down the Command key while you click the Firefox icon (or click on the "Perform task..." gear icon in the top menu) and select "Get Info" from the list of menu items.
    4. In the "Firefox Info" window, click the box in front of "Open in 32-bit mode".
    5. Close the "Firefox Info" window and then restart Firefox 4.

    Note 3 - Disclaimer. Please be advised that CTI does not accept any responsibility for software you download, or for information provided about settings or software not produced by CTI (for details, see "CTI Disclaimers" in the Related Articles below).

    Enable Popups at the CTI Navigator website for your MLS

    Always configure your browser's Pop-Up Blocker to allow pop-ups on the CTI Navigator website for your MLS.

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    Related Articles and Internet Links:

    To return to CTI's menu of Instructions to Fix Errors or Troubleshoot Problems, click here or use the back arrow at the top of your Internet browser. 

    To go directly to CTI's menu of Help and Tutorials, click here.

    Copyright © 2013 -2017 Creative Technology of Sarasota, Inc. All Rights Reserved.

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